Skip to main content

Property Management Blog

Benefits of Online Portals for Owners and Tenants in Jacksonville, FL

Benefits of Online Portals for Owners and Tenants in Jacksonville, FL

How many tasks are you juggling each day as a landlord? Between property maintenance, rent collection, and a dozen phone calls, you must feel exhausted. Instead of operating alone, consider streamlining processes with a tenant portal.

The global property management software market could grow by over 8% before 2030. More landlords are relying on this software for tenant tracking, maintenance, and more.

Not sure if using an online portal is right for you? Read on to discover how it can help you and your tenants in Jacksonville, FL.

Review Rental Property Documents

Your tenants will appreciate having easy access to all their documents in one convenient location. From the portal, they can review their rental property documents, previous payments, and more.

They won't need to call or email you to request access to these documents. This will make your life easier, freeing up time for bigger tasks.

Simplify Rent Collection

If you're currently requesting rent payments in person, it's time to start using an online portal. Completing this task manually is time-consuming and stressful. No one enjoys the process of asking for delinquent payments in person.

Providing renters with access to an online portal will allow them to automate payments. They can set it and forget it.

You'll receive payments on time, ensuring ongoing revenue. Otherwise, you may have to worry about cash flow problems. Already, 15% of American households are behind on rent payments.

You can eliminate the need for checks and money orders. Tenants can no longer use the excuse that payments were lost in the mail. This could reduce evictions.

Ongoing Tenant Communication

Are you answering phone calls, text messages, and emails from tenants every day? Using more than one platform can muddle communication. If tenants can't reach you with ease or receive quick responses, they'll get frustrated.

Neglecting tenant communication can affect their satisfaction rates. You may have a more difficult time encouraging renters to renew their leases.

You can use an online portal to automate responses to simple questions. You'll also have easy access to all conversations from one portal. This will help you respond promptly.

You'll have an easier time showing tenants that you care about their needs. As satisfaction rates improve, your tenant retention rate will rise. Improving your occupancy rate can benefit your ROI.

Keep Up With Property Maintenance

Tenants can submit property maintenance requests from their portal. You can review and schedule projects without losing track of requests.

Keeping up with maintenance allows you to protect your investments. Otherwise, they may deteriorate and require more extensive repairs.

If you're struggling to schedule projects, hire a property manager. They can leverage their connections with local contractors on your behalf.

Invest in an Online Tenant Portal Today

Don't continue wasting time and energy completing tasks manually. Instead, start using an online tenant portal. As one of the most valuable tools for landlords, it can streamline tasks and reduce your workload.

Operate more efficiently by partnering with a property management company. Our team at Roundtable Property Management will tailor services to meet your needs. We'll treat your home as if it's our own.

Our three award-winning professionals put people before properties. We'll ensure the right tools and people are in place to ensure your success. Contact us to start using an online portal!